Tickets

Private support channels opened from a panel button.

Steps

1. 1Choose where the ticket panel is posted.
2. 2Add categories, each with its own name, emoji and staff roles.
3. 3Optionally choose an archive category and a transcripts channel.
4. 4Save - the panel is posted or refreshed in Discord for you.

Good to know

• Staff roles you add can see every ticket in that category.
• Leave a category's Discord category ID blank and the bot files one for it.
• The switch deletes the panel when you disable tickets and resends it when you enable them.

Stuck? Ask in the support server, or read the frequently asked questions.